Support

Need help? We're here for you.

FAQ

How do I restore my purchases?

Open the app, go to Settings > Restore Purchases. Apple verifies and restores your purchases automatically.

The app is not detecting my instrument

Make sure microphone permissions are enabled in iOS Settings > Vivaldi. Check that your Mic Preset matches your instrument in the Tuner settings.

Can I use Vivaldi with Apple Watch?

Yes! The Metronome supports full Apple Watch control with haptic feedback. Make sure both devices are paired and the Watch app is installed.

How do I connect a foot pedal?

Any Bluetooth foot switch works. Pair it in iOS Bluetooth settings, then configure the pedal functions in Metronome > Pedal Config.

Is my data synced across devices?

With Studio tier, iCloud sync is available. Your practice sessions and recordings sync automatically across your Apple devices.

How do I contact support?

Email us at support@vivaldistudio.app. We typically respond within 24 hours.